Privacy Policy
Effective January 1, 2026
Heartland Boston Concrete Company, bostonconcretecompany.com, quotes@bostonconcretecompany.com
Who this policy covers
This policy explains how Heartland Boston Concrete Company, a concrete contractor in Boston, MA, handles the information you share with us through this website, by phone and by email.
It covers every page of our site, from the home page to the About and Contact pages. By using the site, you agree to the practices described here.
What information we collect
We collect what you choose to give us when you ask for an estimate or send a question. That's usually your name, phone number, email, the address of the job and a short description of the work, such as a cracked driveway or a new patio.
When you visit the site, your browser also sends basic technical details automatically. These can include your device type, browser, the pages you viewed, how you reached the site and a general location based on your IP address.
We don't ask for payment card numbers, Social Security numbers or other sensitive details through this website.
How we use your information
We use your contact details to reply to you, schedule an estimate, plan your job and follow up after the work is done, because that's how we get your project from a phone call to a finished slab.
We use the technical details to see which pages people find useful and to fix problems on the site. We don't sell your information, and we don't rent or trade it to anyone for their marketing.
Cookies and analytics
Cookies are small files your browser stores so a site can remember a visit. Our site may use them, along with analytics tools from outside providers, to count visits and see how people move through the pages.
You can block or delete cookies in your browser settings. The site will still work, though some features may not remember your choices.
Who we share information with
We share information only with the companies that help us run the business, and only as much as they need. Our contact form is handled by an outside form service, and our website host and analytics provider process visit data for us.
We may also share information if the law requires it, or to protect our business, our crew or our customers from fraud or harm.
How long we keep it
We keep estimate requests and job records for as long as we need them to do the work, stand behind it and meet our tax and legal record-keeping duties. When we no longer need a record, we delete it or remove the details that identify you.
Analytics data is kept by our providers under their own retention settings.
Your choices and rights
You can ask us what information we have about you, ask us to correct it, or ask us to delete it. If you'd rather we stop contacting you, tell us and we will.
Some state laws give residents more rights over their personal information. We'll honor any request those laws cover, and we may need to confirm who you are before we act on it.
Children's privacy
This site is meant for adults planning work on their property. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
How we protect your information
We use reasonable steps to keep your information safe, such as limiting who on our team can see it and working with providers that secure their systems. No website or email system is perfectly secure, so please don't send anything sensitive through the form.
Changes to this policy
We may update this policy when our tools or practices change. The newest version will always be the one posted on this page.
How to raise a privacy concern
If you have a question or a concern about your information, call us at (857) 770-0722 or send a message through our Contact page. We respond within 1 business day.
You can read more about who we are on our About page.